Working with a special school helped us develop a new type of school caretaking and site management service.
In these unusual times, we have had the privilege of looking after so many Schools who are doing a fantastic job looking after students, parents and staff both in-person and online.
One thing it made us realise is how critical the School Caretaker role is. The Pandemic has given us space and time to find a new and better way to provide our school caretaking service.
A School Caretaker’s site management responsibilities include the site’s overall security, ensuring the grounds are safe, fire alarms are tested, building maintenance is undertaken, and cleaning has been carried out. In these COVID conscious times, that part of the role is more crucial than ever, of course.
We have been working with several Primary schools, Academies and Trusts mainly in the Chester and Cheshire West council area for several years. That gives us a wealth of experience in providing School Caretaking and Site Management.
We are now supplying School Caretaking across the Northwest of England, Chester, Widnes, Runcorn, Frodsham, Ellesmere Port, Manchester, Liverpool and North Wales. We are now looking to expand our service to cover many more schools in the Region.
A Unique School Caretaking and Site Management Service – the Nirvana way
Our experience working with Dee Banks School – An all-age special school based in Chester has allowed us to develop a unique School Caretaking and Site Management Service which we are now ready to roll out to all Schools.
Our service cuts down the employment costs to our customers and relieves them of managing the site management services and caretaking functions.
At Dee Banks, we have trialled a new approach to provide all the cleaning staff and two Caretakers with the site managed by a remote site manager.
Managing the building, maintenance, cleaning and caretaking staff is ordinarily very time consuming for our Schools.
We knew Dee Banks would be a great place to try this relatively new idea. It’s a great school with a fantastic team and wonderful students. We have been running the new service over the last three months, and the school are delighted with the quality of service and the savings they are making. We are now in discussions with them about a longer-term contract for three or more years.
Our service – the Nirvana way
At Nirvana, our School Caretaking and Site Management Service offers schools all the benefits of an outsourced caretaking service with non of the downsides.
Our service provides full cover even when your caretaker goes off sick. We provide services to Schools on a retainer basis with the standards set out in a Service Level Agreement (SLA). As each SLA is bespoke, we agree on it with the school and include agreed standards and targets at the contract’s commencement.
We are not an agency, we value our staff and their development, and we know how vital retaining our staff as long term team members are. We don’t like zero-hours contracts, so all staff are directly employed and contracted for a set number of hours, we pay more than the minimum wage, providing pensions and paid holiday.
We keep down admin costs by sending all our invoices digitally, and these and all our quality checks and report documents are available in a customer portal accessed via a secure login.
Our Caretakers come with all the relevant qualifications and are DBS and reference checked. We provide a comprehensive training package before they start on site.
Our training package is provided online and includes the following:
Health and Safety Awareness
Safeguarding Children Level 1
Fire awareness / Marshall
Legionella and Legionnaires Disease Awareness
Working at height
Long Term Partnership, Quality, Peace of Mind and Cost reduction- the Nirvana way
Long term partnerships are essential to us, and that’s how we have built the business in the last ten years.
We work hard on developing our people on-site to retain them and improve their skills. We find that’s the best way to provide outstanding service and reduce the number of contractors needed to provide the service to a high standard. That means we can pass on a share of the cost savings too.
Above all, we aim to give our Schools peace of mind that there is a reliable, robust management system in place that keeps them safe and secure and saves the hassle, time and money.
Benefits -the Nirvana way
Our School Caretaking and Site Management Service :
- Saves time and money for schools on the recruitment and management of staff
- Provides cover for all soft services
- Is fully managed by one of our very experienced facilities managers
- Has remote monitoring through our management systems with a customer login to keep track of all day to day activity and access management performance management information.
- Provides continuos 24/7 cover
- Deliver our service to an agreed SLA and KPI’s making sure we each on-site team members meet your needs all the time.
- Saves between 30% to 40% of employment costs. We pay pension costs, PAYE and Holiday Pay.
We aim to give our Schools peace of mind and deliver a reliable, robust management system in place that keeps them safe and secure and saves the hassle, time and money.
So how much does this all cost?
Our prices vary, but our packages start from £250.00 + VAT per week, the pricing is specific to each school and its needs.
We love to hear from you.
We value our Schools, and in these challenging times, it has been a real pleasure helping keep student parents and staff safe. We’re looking forward to getting to know many more.